Last updated: August 16, 2023

Welcome to Sharvadri.com, an online store specializing in pooja samagri (ritualistic items) to enhance your spiritual practices. We are committed to ensuring the privacy and security of your personal information while providing you with a seamless and enjoyable shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or services. By accessing or using Sharvadri.com, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: When you visit our website, place an order, or create an account, we may collect personal information such as your name, email address, phone number, billing and shipping address. This information is necessary for processing your orders and providing you with a personalized shopping experience.
2. Payment Information: We collect payment information, including credit/debit card details or other payment methods, to process your orders securely and efficiently.
3. Order History: We retain records of your purchase history to assist you with any inquiries, returns, or warranty claims.
4. Communication Data: When you contact our customer support or communicate with us through email or other channels, we may collect and store the content of those communications to better assist you and improve our services.
5. Website Usage Data: We gather data on how you interact with our website, including pages visited, time spent, and the device/browser used. This helps us improve our website’s performance and user experience.

How We Use Your Information

1. Order Processing: We use your personal and payment information to process your orders, fulfill your requests, and deliver products to you.
2. Account Management: Creating an account helps you manage your orders, preferences, and settings efficiently.
3. Communication: We may use your contact information to provide order updates, respond to your inquiries, and send you promotional materials if you opt-in to receive them.
4. Website Improvement: Analyzing website usage data allows us to enhance our website’s functionality, content, and user experience.
5. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms of use.

Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These third parties are obligated to handle your information securely and only for the specified purposes.

Our Choices

You can review and update your account information, including your preferences for receiving communications, by logging into your account on our website. You can also opt-out of promotional communications at any time by following the unsubscribe link in the emails.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at privacy@sharvadri.com.

Thank you for trusting sharvadri.com with your spiritual shopping needs. Your privacy is important to us, and we are dedicated to safeguarding your information while providing you with a delightful shopping experience.